Terms & Conditions

Acceptance of These Terms

By accessing or using the XL EQUINE website, or by placing an order with us, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or purchase our products.

Orders and Payment

All orders placed through the XL EQUINE website must be paid in full at the time of purchase. Prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to update product pricing, product availability and website content at any time without prior notice.

Product Information

XL EQUINE products are premium nutritional supplements formulated to support the health and wellbeing of horses. They should be used in accordance with the recommended feeding directions and are intended to complement a balanced diet and appropriate horse management practices.

The information provided on this website is for general informational purposes only and is not intended to replace professional veterinary advice, diagnosis or treatment. If your horse is unwell or has an existing medical condition, we recommend consulting your veterinarian before introducing any new supplement.

Product Availability

We make every effort to keep our website up to date; however, product availability cannot always be guaranteed. If an item becomes unavailable after your order has been placed, we will contact you as soon as possible to discuss a replacement, backorder or refund.

Shipping and Delivery

Orders are shipped in accordance with our Shipping Policy. Estimated delivery timeframes are provided as a guide only and may vary depending on Australia Post and other factors outside our control.

Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refund Policy and Australian Consumer Law. Please refer to our Returns & Refund Policy for full details.

Intellectual Property

All content on this website, including text, graphics, logos, photographs, product names, branding and other material, is the property of XL EQUINE unless otherwise stated. This content may not be copied, reproduced, distributed or used without our prior written permission.

Limitation of Liability

To the maximum extent permitted by law, XL EQUINE will not be liable for any indirect, incidental or consequential loss arising from the use of our website or products. Our liability is limited to the remedies available under Australian Consumer Law and, where permitted, the purchase price of the relevant product.

Governing Law

These Terms & Conditions are governed by the laws of Tasmania, Australia. Any disputes arising in connection with the use of this website or the purchase of our products will be subject to the jurisdiction of the courts of Tasmania.

If you have any questions regarding these Terms & Conditions, please contact us:

Email: conor@xlequine.com.au

Phone: 0478 054 030